Ordered products are delivered either by pickup at our store or as a shipment using PostNord's courier service.
We always strive to ship your online store order on the next business day at the latest.
Shipments are usually delivered within 5 business days to pick-up points in Finland, 10 business days in the Nordics, and 15 business days for the rest of Europe (please refer to our shipping policy for the list of countries we ship to).
Returns & Exchanges
If you are not 100% satisfied with your purchase, you can return or exchange the product for 14 days from the day of receipt of your purchase. You can return online-purchased products either by using PostNord's courier service (for which we charge a small fee to cover the return costs), or by visiting our store in Kämp Galleria.